Privacy Policy

"Loan Lee" means Loan Lee (Pty) Ltd, a private company, (Registration No. 2017/349237/07), registered in the Republic of South Africa and a registered credit provider with NCR Reg. No: NCRCP10099 (which may also be referred to as "Us, Our, We") and which for purposes of any disclaimer and for indemnity includes its directors, shareholders, employees, subcontractors and/or agents and successors-in-title.

"User/s" means any person accessing any part of this Website and may also be referred to as “You, Your or Yourself”.

Loan Lee respects Your privacy and your personal information. Our Privacy Policy is set out as clearly as possible in the summary below.

By submitting your details and/or using Our Website You accept this Privacy Policy and expressly consent to the collection, use and disclosure of Your personal information in the manner described below. If You object to any of the potential uses described in this Privacy Policy please don’t register on Our Website.
  1. We understand the value of Your personal information and therefore will take all reasonable steps to protect Your personal information from loss, misuse or unauthorised alteration. Your personal information is stored in databases that have built-in safeguards and firewalls to ensure the privacy and confidentiality of that information. We protect that information using secure socket layer (SSL) encryption technology
  2. Our security systems meet or exceed industry standards and We are constantly monitoring internet developments to ensure Our systems evolve as required. We also test Our systems regularly to make sure Our security mechanisms are up to date.
  3. Finally, We are subject to South African data protection laws, which We comply with fully.
Personal information is information that identifies or relates specifically to You and includes , for example, Your name, age and identity number, Your assets and liabilities, Your income and Your payment records.In short, any information that we know about you will be regarded as your personal information.
  1. We may process, transfer and disclose Your personal information for the purposes of:
    1. providing You with products or services, and complying with the Your instructions;
    2. verifying Your identity;
    3. taking credit decisions;
    4. compliance with laws and public duties;
    5. to assist in improving Loan Lee's services;
    6. in the interests of security and crime prevention;
    7. market research; and
    8. providing You with information via mail, telephone or other means about Loan Lee products or services from time to time.
  2. Note that, as permitted by the ECT Act, this Website may use personal information collected to compile profiles for statistical purposes and trade in these profiles. No information contained in the profiles or statistics will be able to be linked to any specific User.
  3. You consent that Loan Lee may share Your personal information with third parties for purposes of management and administration of this Website.
  4. This Website will destroy or delete any personal information which has become obsolete.
  1. In addition to the personal information You submit, We may collect information about Your computer including, where available, your IP address, operating system and browser type - for system administration.
  2. This is statistical data about browsing actions and patterns and does not identify any individual. We may also obtain information about Your general internet usage by using a cookie file which is stored on the hard drive of Your computer. Cookies enable Us to improve Our service to You, estimate Our audience size and usage patterns, store information about Your preferences and recognise You when you return to Our Website.
  3. You can set Your web browser to refuse cookies, but if You do this You may not be able to enjoy full use of the Website and You may not be able to take advantage of certain promotions We may run from time to time. Please note that third parties who advertise on Our site may also use cookies, but We do not have access to, or control over them and therefore cannot take responsibility for them.
  4. This Website uses information gathered from social media platforms such as Facebook. In accordance with their data protection guidelines contained in their platform policy, Wewill not use data obtained from Facebook to make decisions about eligibility, including whether to approve or reject an application or how much interest to charge on a loan.
When You use the Website, You may be given an access number, User name, password and/or personal identification number (PIN). You are responsible for maintaining the secrecy and confidentiality of Your User name, access card, password and/or personal identification number ("PIN").
  1. We may share the personal data You submit or that We collect with third parties involved in the process of providing the products and services You may request. All service providers are bound by contract to maintain the confidentiality and security of Your personal information and are restricted in their use thereof as per this Privacy Policy.
  2. By clicking the “Accept” box, beneath the loan agreement and direct debit mandate You hereby agree that We may disclose your personal information:
    1. In the event We sell or buy any business or assets (in which case We may disclose Your personal information to the prospective seller or buyer of such a business or assets).
    2. if Our business or substantially all of its assets are acquired by a third party (in which case personal information held about customers will be one of the transferred assets).
    3. If We have a duty to disclose Your personal information in order to comply with a legal request, or in order to enforce any of Our Terms.
  1. We subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 25 of 2002 ('ECT Act'), which govern Your right to having Your personal information kept private. We briefly outline these principles below:
    1. We shall only collect, collate, process and store ('use') Your personal information with your written permission as set out in this Privacy Policy, unless legally required to do so, and will only use such information for the lawful purpose for which it is required as set out in this Privacy Policy.
    2. We shall disclose in writing, the specific purpose for which We use, request and store Your personal information. We will also keep a record of that personal information and the specific purpose for which We have used it.
    3. We will not use your personal information for any purpose, other than that which We disclosed to You herein, unless You give Us your express written permission to do so, or unless We are permitted/required to do so by law.
  2. Further to the requirements of the ECT Act; We will disclose Your personal information without Your consent:
    1. If We are required to do so by law or a court order;
    2. If disclosure is in the public interest;
    3. With Your express or implied consent.
  3. In terms of the Consumer Protection Act and section 45 of the ECT Act, You understand that you have the option to opt out of any mailing list maintained by Loan Lee for commercial and marketing communications.
  1. Our Website may contain links to third party websites. If You follow a link to any of these websites, please note that these websites have their own terms and privacy policies and that We do not accept any responsibility or liability for them. By using this Website and registering with Loan Lee you may receive follow-up contact and offers from third party companies as you have agreed to do by accepting this Privacy Policy, We are not responsible for the services or representations of third parties.
  2. Because We are not responsible for any representations or information or warranties or content on any website of any third party, We do not exercise control over third parties' privacy policies and You should refer to the privacy policy of any such third party to see how such party protects Your privacy.
We reserve the right, in Our sole discretion to update, modify or amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time with or without notice. You therefore agree to review the Privacy Policy whenever You visit the Website for any such change. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.
Should you have any queries, please contact Us, Loan Lee, on
This Privacy Policy will be governed by and construed and interpreted in accordance with the laws of South Africa. To the extent that a court has jurisdiction over any dispute which may arise out of or in connection with this Privacy Policy, You and Loan Lee submit to the jurisdiction of the South African courts.